Privacy Policy

Introduction

Nelani Development and Projects (Pty) Ltd, operating as Nedev Projects, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, and postal address when you contact us or request a quote.
• Usage Data: Information about how you use our website, including pages visited, time spent, and browser type.
• Cookies and Tracking Data: We use cookies to improve your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.
• Project Information: Details about your construction or renovation needs shared during consultations or quote requests.

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide requested quotes or consultations.
• To manage and execute construction and renovation projects.
• To improve our website functionality and user experience.
• To send occasional updates about our services, promotions, or industry news (with your consent).
• To comply with legal obligations and protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure server infrastructure, encrypted data transmission, and access controls for our staff. While we strive to protect your information, no internet-based service can be 100% secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners and service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release information when required by law or to protect our rights and safety.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and improve functionality. You can choose to accept or decline cookies through our cookie banner or your browser settings. Please note that disabling cookies may affect certain features of our website.

Your Rights

Under the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict the processing of your information.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Information Regulator if you believe your rights have been violated.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it. Project-related data may be retained for up to five years for warranty and compliance purposes.

External Links

Our website may contain links to external websites that are not operated by us. We have no control over the content and privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: